OnPage IT Alert Management Software / OnPage: SLASH Incident Response Time

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Press Release

OnPage Corporation Presents Round-Trip Alerting for ConnectWise at IT Nation 2015.

OnPage Presents Secure Round-Trip IT Alerting, Audit Trails & Critical Incident Feedback for the ConnectWise, IT Platform.

OnPage for ConnectWise:

By leveraging the robust capabilities of the ConnectWise API, ConnectWise users now have seamless access to OnPage from within the ConnectWise interface.   Not only can IT Alerts and Notifications be sent automatically based upon customizable incident and ticket criteria, but the entire alerting process - including escalation and response, are updated in the relevant ticket in real-time.  OnPage is fully integrated with your service desk and RMM too.

“With IT downtime approaching $8000 per minute, every second counts on reaching the on-call support staff and being assured that they have read and acted upon the issue.   ConnectWise users now have, for the first time, an enterprise-grade real-time alert and response capability from within ConnectWise.” Judit Sharon, CEO of OnPage.

Positive Customer Impact:


ConnectWise customers have already seen the benefit of using OnPage.  SecurenetMD, a leading provider of IT solutions for healthcare, has become an authorized OnPage reseller and will be deploying OnPage as a part of its services offerings.   OnPage will enable SecurenetMD to increase customer support levels while also providing a new leading-edge alerting system to its customers.

“We saw two immediate benefits of OnPage,” said Jack B, Partner, SecurenetMD. “First, the OnPage integration with ConnectWise will enable our customer support staff to respond more quickly to incoming high priority tickets, helping us to meet our SLAs for our clients.  Second, OnPage’s HIPPA-compliant messaging integrates easily with our hospital telephony solutions, allowing us to extend the OnPage service to the critical care providers of our customers.”   

“The IT alerting side of our business is exploding,” commented Roger Hodskins, WW VP of Sales and Alliances at OnPage.  “Our partnership with ConnectWise marries the world’s leading IT Business Management Platform with the world’s leading cloud-based Alerting and Notification solution.   ConnectWise customers, MSPs, and partners can all benefit from this unique capability that has a direct impact on their bottom line.”

OnPage – See it at IT Nation

IT Nation is the premier conference for technology solution providers and the largest event of its kind.  OnPage is a sponsor of IT Nation 2015, and attendees are encouraged to stop by the OnPage booth #1104 for a personal demonstration of the new ConnectWise integration.

About OnPage:

OnPage is the industry leading Smartphone application system for Global, High-Priority, Real-Time Enterprise Messaging, Cybersecurity Intrusion Compliance and IT Alert Management.  The OnPage application addresses the need for critical incident response management and secure time-sensitive messages.

OnPage takes mobile communications to the next level with the latest all-in-one-app features, including the ability to set priority level for each message to ensure the High-Priority messages receive immediate attention. Additionally, the new web based On-Call scheduling management tool enables enterprise users to plan ahead and route prioritized messages to the right person, on the right day, at the right time.

Thousands of IT Professionals, healthcare providers, doctors, field engineers, law enforcement, nurses, emergency responders and disaster recovery teams depend on OnPage rock solid reliability every day.

Leading corporations, including Blue Chip organizations have adopted OnPage for critical alerts and secure messaging.

For more information visit: OnPage.com

Note: The names of actual companies and products mentioned herein may be the trademarks of their respective owners.


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