Welcome!

OnPage IT Alert Management Software / OnPage: SLASH Incident Response Time

OnPage Blog

Subscribe to OnPage Blog: eMailAlertsEmail Alerts
Get OnPage Blog via: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Top Stories by OnPage Blog

ITSM Modernization By Orlee Berlove IT teams define success as solving problems quickly. To enable ITSM modernization we have to think of adopting the tools and methods that will enable resolution of ITSM issues more quickly. To be clear, modernization does not mean stepping away from SLAs or DevOps. Instead, modernization means bringing on automation of key IT processes and capturing information that can be used to improve future customer interactions or product launches or methodologies The goal of this blog is to: Examine the role of ITSM in today’s IT infrastructure Look at the role of cloud Highlight the role of collaboration in ITSM The state of ITSM First, it is important to reiterate that ITSM is growing. Current stats show that 56% of ITSM teams are slated for growth. At the same time though, many of the ITSM best practices that need to be heeded to ensure e... (more)

SLAs and ITOps Modernization | @CloudExpo #AI #DX #DigitalTransformation

SLAs and ITOps Modernization By Orlee Berlove How to modernize SLAs and ITOps “Tell me how you will measure me and I will tell you how I will behave.” Dr. Eliyahu Goldrat – The Goal Digital transformation will come from increased investments in technology. But, at the same time, it will also come from increased scrutiny and commitment to quality of the existing services. To ensure this outcome, companies must be committed to the quality spelled through common acronyms such as SLAs, MTTR and MTTD. While these concepts have been around since the time of gurus such as Edward Deming, t... (more)

Smartphones vs. Pagers: 5 Reasons Doctors Should Switch

  As healthcare becomes increasingly enmeshed in the digital world, it serves as an important question to ask why some doctors and officials are still wedded to pagers. Outside of medicine, there are few institutions as attached to pager technology. In medicine, about 85 percent of hospitals still rely on pagers for critical communications. Hospitals see pagers simply as a cost of doing business despite the fact that more advanced technologies are available . At the same time, the use of smartphones by doctors is increasing with more than 8 in 10 doctors using smartphones for ... (more)

5 Ways to Secure Texting for Physicians

When healthcare security executives were asked what issues keep them awake at night, survey respondents in a Forrester Research study most often cited the misuse of personally identifiable patient information (86 percent). This fear makes sense given that most hospitals still rely on pagers and insecure communication formats like Facebook and GChat.  These formats do not provide secure texting for physicians. Despite evidence highlighting the problems with pagers, practitioners continue to use these unsecured methods because of their low costs and ease of use. But, use of these... (more)

What do UVA, Yale, Ohio State, Tufts, & Georgia State Have in Common?

Major academic institutions leverage OnPage on the mobile devices of their faculty, students, administration and operations to: Provide IT alerts to support staff round the clock Help patients reach University medical staff securely and confidentially Outfit all Resident Life Directors in times of emergency OnPage integrates easily and seamlessly with your existing IT monitoring, campus email systems, and SMS messaging. Used by thousands of customers worldwide the cloud-based OnPage solution is simple to use, completely secure, and scales to fit your needs. ... (more)